For existing clients
Standard POS (V1)
Your trusted Cluster POS, with the support and resources you need to keep your restaurant running.
Looking for our latest POS?
Discover Kaizen
Everything you need for your existing Standard POS (V1).
Standard POS (V1) continues to support existing clients with the tools, hardware, integrations, and dedicated assistance they rely on every day. Find the resources you need to manage your current setup and keep service moving.
Hardware for your current setup.
POS terminals, tablets, customer displays, printers, payment terminals, cash drawers, and more for your Standard POS (V1) system.
Explore hardwareStay connected to the tools you use.
Keep your Standard POS (V1) connected with supported solutions for payments, online ordering, accounting, inventory, loyalty, and more.
Explore integrationsBring your POS and payments together.
Cluster Payments integrates directly with your existing Standard POS (V1) setup, connecting your POS and payment processing through one solution.
Explore Cluster PaymentsSupport for the system you rely on.
Continue to count on the Cluster team for dedicated support whenever you need help with your Standard POS (V1) system.
Get supportFrequently asked questions
Answers for Standard POS (V1) clients.
Still have a question?
Contact supportYes. Standard POS (V1) remains fully supported for existing clients — technical support, hardware replacements and your current integrations continue exactly as they do today.
Yes. Terminals, printers, cash drawers, customer displays and payment terminals compatible with Standard POS (V1) remain available through your account manager.
Your existing integrations for payments, online ordering, accounting, inventory and loyalty continue to be supported. New integrations are built for Kaizen POS first — talk to us before adding one to a Standard POS (V1) setup.
Call 1.855.CLUSTER (258.7837) or email support@clustersystems.com, 6:00 AM to 10 PM EST, seven days a week. Emergency technical support is available after hours, and the Help Centre is open 24/7.
Most Standard POS (V1) clients can upgrade. We review your menu, data and devices with you, and many of them carry over. Contact our team to see what your path to Kaizen looks like.
In the Cluster Help Centre and Cluster Academy, both available around the clock with your client login.
Ready for what’s next?
Discover Kaizen, the next generation of Cluster POS, and see what’s new.