Jerome brings over three decades of sales leadership and business development expertise. He began his career in 1992 with Grolier, starting in door-to-door sales before moving into phone sales. In 2001, he joined WebStorm Media, a specialized online marketing firm, where he honed his skills in digital growth strategies. By 2006, Jerome played a pivotal role in launching Zenith Merchant Services, building a sales team of more than 125 employees and securing strategic partnerships — most notably with Eposnow — driving over 200 new accounts each month. Following Zenith’s acquisition by Evo Payments in 2017, he was promoted to Vice President of Sales, where he oversaw direct sales operations across North America.After Evo Payments was acquired by Global Payments in 2022, Jerome joined Cluster in 2023, where he continues to lead sales strategy, forge key partnerships, and deliver measurable growth.

David Lafleur brings over 20 years of experience in technology, consulting, and point-of-sale solutions. He began his IT career in 2003 before launching a POS installation company, giving him hands-on expertise in building and scaling merchant solutions. In 2017, he became a partner at Veloce, where he secured major clients such as MTY, the Formula 1 Grand Prix de Montréal, and Tennis Canada. Following Veloce’s acquisition by PayFacto in 2020, David served as Vice President of Sales, managing the transfer of more than $1 billion in annual processing volume. Today at Cluster POS, David leverages his deep industry knowledge to drive strategic growth and strengthen partnerships with merchants across Canada. His career reflects a consistent focus on innovation, operational excellence, and creating technology that helps businesses succeed. Beyond his professional achievements, David also serves as President of the Board of Athlétisme Laval, reflecting his commitment to supporting community development and fostering local athletic excellence.

Amanda, a CPA with an accounting degree from John Molson School of Business, began her career at Ernst & Young in 2018, rising to Senior Auditor by 2021. At EY, she led audits for public and private companies, focusing on regulatory compliance and operational efficiency, and mentored aspiring CPA candidates. In 2022, she joined Cluster as their first full-time controller, where she was key in building and improving the finance department. Her technical skills, leadership, and strategic vision are vital to Cluster’s financial success.

Giulio, a customer experience powerhouse with over 25 years in tech and post-sales leadership, pioneered customer operations at LightspeedHQ, scaling it from startup into a publicly traded giant (TSX & NYSE). He then revolutionized post-sales at Emporos, optimizing systems and deepening customer relationships. Renowned for cultivating high-performing teams and implementing structured processes with a human-centric approach, Giulio is dedicated to creating scalable, enduring, and exceptional customer experiences. He now channels this extensive expertise into Cluster, aiming to elevate customer excellence.

With over 10 years of experience in the point-of-sale (POS) industry. Her career has taken her through both the transportation and technology sectors, where she’s honed her skills in streamlining operations and understanding what clients need to succeed. At Cluster POS, Melissa brings her deep knowledge of the POS world to ensure smooth operations and top-notch customer experiences. She’s passionate about solving problems, building strong teams, and helping businesses grow with innovative solutions. With a hands-on approach and a knack for getting things done, Melissa plays a key role in driving Cluster POS’s mission to empower clients with tools that make their businesses better.

With over 20 years of experience managing technical teams, Eric is a dynamic operational leader, passionate about implementing efficient systems and developing teams to reach their full potential. As Director of Service Delivery, he focuses on building strong structures, optimizing processes, and fostering cross-functional collaboration. Known for his hands-on approach, proactive problem-solving mindset, and commitment to delivering tangible business results, he also promotes a positive and high-performing team culture.